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ERP systems such as Sage EM (formerly known as Sage X3) have long played an important role in manufacturing operations. The capabilities of this software have helped manufacturers monitor costs, improve communications and teamwork, and enhance customer service. Now, a new study points to the many ways in which ERP systems are making an impact on supply chain management. The Study: Three Surprising Results The Delphi Group asked 23 global manufacturers about the impact of enterprise resource planning (ERP) systems on their supply chain and supply chain management. The answers can be grouped into three main findings that include the following impacts on supply chain management: Integration of information across the entire supply chain between customers and suppliers Increasing “mass customization” of products Supply chains consisting of several independent entities, making the entire supply chain more complex to manage The supply chain has been shifting over the past few years from a few large suppliers to a network of smaller, independent suppliers. This flexible approach has made it easier for small to mid-sized companies to offer lower prices, faster turnaround time, and newer services such as mass customization to their clients so that they can remain competitive in the global […]

Pay some, receive more; that’s the surprising way in which ERP for manufacturing reduces costs. When you invest in an ERP system, you’ll reap benefits that far outweigh the initial costs. One benefit your manufacturing firm can derive from an ERP system implementation is a reduction in costs. A study from the Aberdeen Group invited 81 discrete manufacturers to share information about their ERP use and implementation. Some of the questions asked in the study yielded insights into how an ERP system can reduce costs. These five cost reductions may surprise you, but if they intrigue you, it’s time to look into what an ERP system can do for your company. The Surprising Ways ERP for Manufacturing Reduces Costs It helps to understand some of the overall benefits of an ERP system before diving into how it can reduce costs. An ERP system improves visibility through real-time data sharing across the company. Reports that may have taken days, weeks, or months to reach your desk from across the company can now be accessed instantly. This real-time data sharing enables business leaders to make swifter decisions, proactively manage business operations, and reduce costs. ERP for manufacturing helps reduce costs for manufacturers […]

ERP systems should include capabilities for business insights, supply chain management, and customer relationship management (CRM). Research conducted by IDG and published by Sage indicates that an investment into your company’s CRM system may yield positive impacts on your business later. More Manufacturers Investing in CRM Included in the IDG survey was a question about manufacturers’ investments into customer relationship management tools. Among those surveyed, 63 percent invested in technology to help them leverage customer relationship management to increase new sales. Did it work? Fully 76 percent of those who said they invested in their CRM saw an improvement in their business, thanks to their investment. Client Relationship Manager as Part of ERP Systems A good ERP system offers useful, real-time data for decision making. One important part of decision making is customer data provided by a CRM system. A good CRM system integrates sales and marketing dashboards with financial analysis so that the profitability of each account can be measured.  Data collected from a customer relationship management system can then be used to inform decision making. You can offer your best customers a discount knowing you’ll make up the discount in volume, or you can offer other perks to […]

Over the last couple of weeks we have been discussing the benefits, challenges and reality of moving your enterprise software to a mobile platform. Just as with any business solution, mobile enterprise software requires a great deal of forethought before making the investment and implementing the software. If your company has decided to adopt mobile technology into the workplace, it is crucial to create a strategy detailing the goals and plans you have for your mobile investment. Without an effective strategy, the execution of mobile ERP applications on your mobile devices can be challenging, to say the least. There are many things that need to be taken into consideration before implementing mobile business systems, and with the right strategy, you can navigate this process seamlessly. Here are a few tips to help you develop a solid mobile business systems strategy: Check your internet connection and network reliability. Most mobile business systems rely on the Cloud to sync information effortlessly from mobile devices to the company’s main ERP system, and a strong Internet connection is a must. If your company is having trouble with connectivity, you will need to resolve these issues before implementing your mobile business systems or risk having […]

Globalization is the talk of the time and the trend that will ultimately lead to success in a world that is ever expanding in its connectivity. Over the past month, we have looked at rewards and risks of globalizing your business and how enterprise resource planning (ERP) can help. We have also looked at factors needed in such a system. Last week, we started looking at just some of the requirements of an ERP software that lead to international success. These include being a system that is multilingual, that accounts for legal requirements, that is streamlined, that turns information into knowledge, and that is integrated. To learn more about these requirements, visit here. Now, let’s dive into some more important requirements that will lead your company in the Greater Toronto Area or throughout Canada to have success on an international level by exploring what functionality is necessary for mid-sized businesses in terms of their ERP solution. Included CRM Software With the need for transparent and visible customer communication, service, and support services on a global scale, a Customer Relationship Management (CRM) software within an ERP system is essential. This CRM software can automate customer processes and the professional management of […]

Globalization or internationalization efforts are more essential for businesses than ever before. Over the past two weeks, we have taken a closer look at the rewards and risks of globalizing your business and how enterprise resource planning or ERP software helps with this. We have also looked at success factors needed in a solution designed to withstand the pressures and growth of globalizing. To learn more about these factors, visit here. Success in globalizing is very possible for our clients and others in Toronto and throughout Canada. This success stems from ERP system capabilities that allow for internationalization. Let’s take a closer look at some minimum functionality requirements needed within an ERP software solution that lead to international success. Multilingual An international ERP software solution must be multilingual meaning it can easily process multilingual data including accommodating special characters used by certain languages. This includes invoice text, item descriptions, currency information, and other information that is entered across multiple site locations. Then, this information must be able to be consolidated into country-specific parameters within one system (item names, quantities, currencies, calculations, pricelists, etc.). Accounts for Legal Requirements Commercial, contract, and copyright laws cannot be ignored. All legal requirements must be […]

Last week, we took a look at the rewards and risks associated with companies attempting to globalize. We also discussed how ERP software can respond to these and assist in building the foundation needed to be an international business that has success. You can learn more by visiting here. Now that we know that enterprise resource planning (ERP) solutions are foundational to mid-sized global business success not only for your business here in Toronto or within Canada but throughout the world, let’s take a closer look at the factors that lead to this success and can assist you in finding an ERP system that fits the bill. The selection and implementation processes associated with this must be carefully prepared and planned, and these factors can help guide you in those processes. ERP Success Factor Needed for Successful Company Globalization: Agility Global competition is tough, and a business must be able to beat out the competition in terms of reaction time and efficiency. In essence, it is all about being agile. Agility can be achieved with ERP software that keeps up with internationalization’s functional and technical demands. Flexibility and simplicity are essential in solutions that can keep up with complex application […]

Many challenges face today’s manufacturers, and this is true of our clients in the Greater Toronto Area as well. Internal pressures to improve automation, trade, profitability, and streamlining are difficult enough. Added pressures from economic issues and global markets, that are transforming processes and demands, make it even harder to achieve success. The benefits outweigh the challenges, though, through a streamlined, real-time, interconnected, and integrated system that leads to improved profitability and performance. To learn more, visit here. Taking it a step beyond profitability and performance is also necessary as your manufacturing firm looks to the future and strives to be creative and innovative in the constant quest for growth and development in Canada and beyond. How is this achieved? Sage EM (formerly known as Sage X3) is a system that can provide the functionality and interconnectedness needed to not just survive but to thrive and grow. With an ERP system like this that is built on modern technological platforms, it can leverage service-oriented architectures and standardized protocols to deliver seamless application connectivity with hardware and software, as well as the prospect of pooling developments. It embeds technology for seamless uptake and more effective use of tools. With superior efficiency, enhanced […]

Over the past two weeks, we have taken a closer look at internal and external challenges that face manufacturers today. These include system and process challenges within a manufacturing firm and the challenges that are caused by the current economic times plus the quick and drastic change from a localized to a globalized marketplace. To learn more about these economic and global challenges, visit here. Although the challenges are vast, they are certainly not impossibilities, and success is very possible for our clients and others in Toronto and throughout Canada. This success stems from ERP system capabilities that allow for improved productivity that also add value. One such solution is Sage X3. Let’s take a closer look at what success looks like and how Sage X3 helps achieve it. There’s no doubt (based on current challenges) that manufacturers need to increase productivity and keep ahead of the competition. These can be achieved through information systems and ERP software combined to not just meet operational needs but to streamline information technology (IT) infrastructure and deliver support. This requires a switch from using a variety of management systems that have been pieced together and have varying levels of technological capability. Systems that […]

Last week, we took a look at some of the challenges facing manufacturers in an ever-changing business world and if current ERP software is up to the challenge of handling them. You can learn more by visiting here. The challenges addressed previously mainly pertained to what is going on within a manufacturing firm itself, including what we see is true for our clients in Toronto and throughout Canada, but many outside factors and general trends also create challenges for manufacturers. Let’s take a closer look at economic and global factors that also present challenges to today’s manufacturers like you. Economic Challenges: Achieving a competitive advantage as a manufacturing firm with increased quality of products and services which ends up limiting the range of products able to be offered or that can only be offered to a certain niche or narrow market based on costs Despite margins narrowing, maintaining a solid bottom line that can handle rising costs and an ever-increasing number of lower-cost manufacturers throughout the world that are now competitors Enhancing speed of response, flexibility, and efficiency in order to meet expectations brought on by customers with regards to lead-times, service quality, and commitments These economic challenges are a […]