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Exceeding customer expectations, rather than meeting them, seems like a big hurdle to jump. But with software such as Sage 300, keeping customers happy and satisfied is just one of the many attributes of using a comprehensive business management system. It’s easy to get bogged down in warehouse operations at the expense of customer service. Things like cutting costs, improving accuracy, enhancing productivity, and other concepts, are, of course, important; but, all are for naught if they do nothing to enhance the customer experience. The customer is, at the end of the day, the person who pays your salary. By their purchases, they decide whether they choose to do business with your company and whether they believe you are productive, efficient, and accurate. If not, they’ll take their business elsewhere. How can you make the customer the center of your manufacturing universe? By creating a culture that focuses on the customer as the center of operations. Consider the many touchpoints you have with customers now and how each can be enhanced. By focusing on them singly, the collective whole can add up to a big difference. Sales people can be a great source of information to assess the customer experience. […]

Controlling inventory can feel like riding a wild, untamed horse across a rocky cliffside trail. At this precise second you’re still in the saddle holding the reins, but at any moment the horse could plunge off the cliff and take you with it. Inventory control can feel just about as scary. Are you in control of your inventory, or is it controlling you? Software such as Sage 300 can help you take back the reins and guide your inventory to a safer, saner place. There are several other tips and tricks you can put into place to manage your inventory better. With software like Sage 300 and these steps, you can sit back and enjoy the ride. Inventory Control Tip #1: Build a Stock List Building a stock list can be the first and best step towards inventory control. A stock list helps you keep track of all the items in inventory as well as their costs and retail price points. With a stock list in hand, you can make smart decisions about how, when, and why to sell items. Let’s face it—your company manufactures products to sell, not to store them in the warehouse. Yet if products are piling […]

If you’re working with an ERP consulting firm such as IWI Consulting Group, you have access to some of the best minds in the ERP world. Your consultants want the best for you and they want your Sage X3 or Sage 300 ERP system to become an integral part of your business. In order for you to really gain the maximum benefit from your ERP consulting project, these tips will help you use your system in new and innovative ways. Build and Refine Strategic Plans Data found in Sage ERP can be used to build, refine, and support your company’s short and long-term strategic plans. Be sure that the software chosen for your company scales with your growth and enables you to add functions and modules, as required. Sage-based software is ideal for long-term growth. There are many modules—such as HRMS, CRM, and more—that can be added to build out a bigger, better system over time. Create Data Policies The information derived from your ERP system is only as accurate as the data inputted into the system itself. Data policies and guidelines help set standards and expectations for how and who can enter data into the system. Choose someone on […]

Check Out Our Special Offer for QuickBooks Users! If QuickBooks isn’t making the grade anymore, consider switching to Sage 300. Sage 300 offers many powerful accounting tools that provide better support for payroll, purchasing, and several other tasks. Many companies begin automated accounting with QuickBooks. It’s easy to set up, and easy to use. However, as your company grows, so too will its accounting needs. That’s when a more robust accounting package such as Sage 300 comes in handy. Five Reasons Why Sage 300 Is a Better Choice There are many reasons why Sage 300 may be a better choice for your accounting and ERP needs than QuickBooks. Some of the reasons why Sage 300 offers more than QuickBooks include: Customized reporting: QuickBooks has a series of ready-made reports that can be slightly customized by changing pre-set fields. But for more robust reporting, you need to either export data or import it into Excel—hardly a user-friendly alternative. Sage 300 offers many customizable reporting features. With Sage 300 ERP, you can run reports from a template or customize your own reporting solution. Better security: Intuit has had to upgrade the security around QuickBooks. After moving it from seat-based software to the […]

Integrated business systems may be the hot new trend for manufacturing leaders today. The push to integrate systems so that information is shared, synthesized, and combined for new insights and useful actions is proving to be just what the manufacturing sector needs to fuel innovation and change. ERP systems are at the forefront of this technological revolution along with business intelligence, accounting, inventory systems, and more. For more on successful integration and ERP, download IWI Consulting Group’s free whitepaper: ERP: A Strategic Growth Driver for Manufacturing Firms. In this paper, you’ll gain additional insights and tips for using technology to spur strategic growth. These tips, along with many others presented in these articles, may be helpful to your company’s growth this year. Improving Speed Through the Manufacturing Process One way that integrated business systems are helping boost manufacturing success is by improving speed throughout the supply chain and beyond. Contextual intelligence, or the knowledge gained from using data derived from multiple systems throughout an organization, helps companies keep pace with customers’ rapidly changing needs. Speedy insights gleaned from integrated systems are improving speed throughout many aspects of the manufacturing process. Real-time order status: Integrating ERP, CRM, inventory and warehouse management, […]

If there’s only one thing you do to improve your warehouse management this year, make it barcoding. Bar codes are a simple improvement in your warehouse management process that can add great value to your bottom line. How? They make inventory management faster and easier. Three Ways Barcodes Make Your Job Easier There are probably dozens of ways that barcodes make a warehouse manager’s job easier. These three, however, are those cited by many warehouse managers worldwide. Better inventory tracking: Keeping stock levels consistent so that you can fulfill incoming orders is important, but it can be difficult to know exactly what you have in the warehouse at any given moment. Managing multiple inventory locations within a single warehouse, or multiple warehouse locations containing the same SKUs, make the job even harder. Barcodes scanned into the system enable you to check inventory in and out of warehouses, monitor stock levels, and reorder before inventory levels drop too low. It makes inventory tracking faster, easier, and more efficient. Easier receiving: Receiving is often a bottleneck in many warehouses. The press to get customer orders out the door as fast as possible sometimes results in incoming shipments backing up in the receiving […]

What’s new in the world of Sage 300 for 2017? Sage 300 offers a powerful ERP system to help your business achieve its goals in 2017. If you’re new to the world of Sage 300, download our free white paper to learn more. Sage 300: New for 2017 One reason customers love Sage software so much is that the company really listens to customer feedback and each upgrade reflects customer requests and input. Sage 300 is no exception. The 2017 updates include numerous features to increase productivity and save time. Mobility enhancements: Eighteen additional web screens and enhanced layout make it easier to use Sage 300 on your mobile devices. Optimized entry field layout makes it easier to enter information on your mobile device. Optimize and forecast inventory: Enhancements to this popular feature in Sage Inventory Advisor Basics use color-coded models for easier inventory management, enhanced graphs and charts, and more to help you assess current inventory and manage existing assets efficiently. Measure lead time performance, supply performance, and more. Batched credit card processing: Pre-authorize credit cards and process multiple invoices and customers easily. It’s a great time-saving feature. Sage 300 for 2017 now works with Payroll version 7.3.  The […]

Using Manufacturing ERP Software to Meet the Next Revolution Manufacturing ERP software paves the way for companies to enter into this new fourth era of manufacturing. Yes, we’re entering a brave new world of manufacturing, powered by technology, driven by data, and serving a global community. The Industrial Revolution kicked off manufacturing as we know it today, but we are now entering uncharted territory. The first wave of manufacturing was, of course, that famous revolution that saw innovations in manufacturing everything from clothing to shoes. New steam and water-powered engines fueling vast weaving machines made manufacturing faster, producing less expensive goods for public consumption. The second wave of manufacturing was ushered in by Henry Ford, who positioned the assembly line as the new method of manufacturing consumer goods quickly and inexpensively. Now we are leaving the third wave of manufacturing and entering the fourth. The third brought us automated systems: information technology, computerized processing, and robotic assembly lines that transformed how manufacturers build products. The fourth wave or revolution of manufacturing uses cyber-physical systems to bring goods to customers with more precision and accuracy than ever before. It’s an exciting time for manufacturers throughout North America and, indeed, throughout the […]

Change is in the air with the new year. It’s time to embrace Sage ERP software and surrender the spreadsheets. If your company has recently purchased Sage X3 or Sage 300 ERP, you’re in good company. Hundreds of businesses trust these software systems for accurate, reliable data. They reduce time and effort spent on data entry and make reporting a breeze for many companies. Yet, despite all the promise found in software like Sage X3 and Sage 300 ERP, some people cling to their spreadsheets. We love what we know, and business people are no different from the person who has always purchased a certain brand of soap or paper towels and refuses to change when the shop no longer has them in stock. Many people forget that spreadsheets weren’t invented for the complex and often complicated reporting we force them into. It takes considerable time and effort to key data into the spreadsheet, set up charts and graphs, and run them accurately. Tracking down a mistake in a spreadsheet that leads to an erroneous graph can take a long time. Spreadsheets, while they have their place, have significant limitations. These three tips will help your company transition from spreadsheets […]

Inventory Accuracy is Just One Hallmark of a Great Inventory Management System Does your inventory management system have what it takes to boost your business next year? Inventory accuracy is just one part of a great inventory system. Systems such as Sage Inventory Advisor have all the right stuff to maximize profits, minimize losses, and manage your inventory like a pro. Let’s look at some of the characteristics of a terrific inventory management system. Why is a good inventory management system important? For most companies, inventory represents a hefty investment of capital. Products remaining idle and collecting dust in the warehouse are costly. Not only does a business pay to produce laggards, it must also pay to warehouse and maintain them. Good inventory management reduces excess goods, maintains adequate stock, and optimizes warehouse space by thoughtful placement of shelves and bins. Inventory management is both an art and a science, fueled by accurate data from inventory systems married to your company’s ERP systems and more. The right inventory management system can help your company control costs and maximize profits no matter what industry you are in. Five Characteristics of Terrific Inventory Management Well-organized inventory: Inventory that is organized well is […]